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Expanded Social Package (overview)​​
Expanded Social Package (ESP) Application​
Apply for Expanded Social Package​​​​​​

Expanded Social Package (ESP)

This rebate applies to owners of residential properties, South African Citizens who have limited income and who are not pensioners, but can show that his or her annual income falls below the limit determined by Council.

The owner must apply for the Expanded Social Package and re-register every six months with such proof as the Council may reasonably require to substantiate any entitlement to a rebate contemplated in this category. If the client does not re-register, he/she will not receive continued rebates.

The conditions are as follows:

  1. The owners must own and occupy the property concerned, reside within the boundaries of the City of Joburg. Their individual monthly income should not exceed R5 852.​28 (This changes annually on 01 November in line with the CPIX).
  2. The owners must achieve a score on the City of Johannesburg Poverty Index as specified below. The extent of the rebate will depend on the applicant’s score on the City of Johannesburg Poverty Index:
    • Greater than zero but not exceeding 34 points: 70% of the current monthly rate;
    • Greater than 35 points: 100% of the current monthly rate.
  3. The value of the property may not exceed R500 000.00 (five hundred thousand rand)

Pensioners on the Expanded Social P​ackage

Expanded Social Package pensioners who live in a property not more than R2.5 million will qualify for 100% rebates.
 
Pensioners who receive the ESP metered and non-metered service re​bates will not receive the pensioner property rates rebate automatically, they must apply for pensioner property rates rebate, using the pensioner property rates application form. The pensioner rebate is applicable from the date of application and will remain valid for the duration of the general valuation roll which is ending, 30 June 2022. The current general valuation roll (GV2018) is valid effectively from the 1 July 2018 – 30 June 2022.
 
All approved pensioner’s rebates will be valid up until a new general valuation roll replaces GV2018. Subsequent to that, the pensioner will be required to re-apply following the normal process.
​
For more information​ on the Expanded Social Package registration process: ​Click here

​Expanded Social Package ​registration sites: Click here
Expanded Social Package Tariffs Unpacked​

The Expanded Social Package (ESP) Online Registration Process during COVID-19

As part of the continued fight against COVID-19 and for the convenience of our citizens, the Social Development Department has introduced an online platform for ESP registrations during this period. 

New applications and re-registrations for the ESP program can be made online by emailing your documentation to: espunit@joburg.org.za

Qualifying Criteria:

  • Must be a South African Citizen
  • Must reside within the City of Johannesburg boundaries
  • Income should not exceed R6 086.37 on a monthly basis (this includes pensions, investments and other financial resources available)

Documentation required: 

  • Proof of income, SASSA Card, all bank statements (for last 3 months or sworn affidavit confirming that you do not have a bank account. Any other source of income must be declared)
  • Proof of residence, City of Johannesburg Rates and Taxes account number or sworn affidavit from your local police station
  • Identity document
  • City of Johannesburg Rates and Taxes Account
  • City Power Pre-Paid Meter Account number
  • Eskom Pre-Paid Electricity Account Number, Conventional Account Number
  • Joburg Water Account/ Pre-Paid Account Number (Interface Tag Unit (ITU) number on the receipt) 

  Types of rebates you may qualify for:

  • Property owners qualify for subsidy on their rates, refuse, sewer, water and electricity services.
  • Non-property owners or non-account holders qualify for rebates on water and electricity services.

Electicity

Score on Prevailing CoJ Poverty Index​​numMonthly allocation of free electricity (Kilowatt hours) per month on Conventional meters.Monthly allocation of free electricity (Kilowatt hours) per month on Pre-paid meters.
Band 11 - 3410 KWh10 KWh
Band 235 - 6920 KWh20 KWh
Band 3 70 - 10030 KWh30 KWh

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